AI Answering Service for Electrical ContractorsPanel upgrades don't leave voicemails.
Every call answered, every job booked — 24/7 receptionist with a human safety net, plus back-office automation, for skilled trades.
What a missed electrical estimate costs you
Electrical work skews toward project leads, not 2 AM emergencies — panel upgrades, EV chargers, rewires. Every missed call isn't just a job, it's a lost estimate that walks straight to the next name on the list.
We don't quote industry stats — in a 15-minute walkthrough we'll pull your own missed-call count, and you judge from your numbers.
— what a missed emergency call costs you, on the low end. Project leads like panel upgrades and EV chargers often run well above that, and a missed call there doesn't even make it onto the list of jobs you know you lost.
Everything after that is money you weren't collecting before.
See what missed calls are actually costing your shop with our free ROI calculator.
How it works
- We design your call flow in a week. No new hardware, no new number to give out — we build it around how your office already runs.
- It answers overflow and after-hours, and books straight onto your calendar. Housecall Pro, Jobber, or Google Calendar — wherever you already run your schedule. An EV-charger install inquiry gets captured with the details — panel type, vehicle, timeline — and an estimate visit gets booked straight onto your calendar.
- You listen to recordings and watch booked jobs appear. No dashboards to babysit — and every month you get one honest number: jobs booked that used to go to voicemail.
When an electrical call is a real emergency
The assistant does intake, never judgment. Here's exactly what happens when a call sounds urgent:
- Deterministic triggers, not AI guesswork. A burning smell, a sparking panel, power out — urgent keywords trip the escalation path every time, by rule.
- Straight transfer to your on-call tech. The caller is handed off warm, with a private briefing of what the assistant already collected.
- A human calls back within 10 minutes if your on-call line is busy — the customer hears a promise with a clock on it, not "we'll pass along your message."
Why Bullpen
Never miss a job
after-hours and overflow calls get answered and booked, not voicemailed.
Books, not just answers
jobs land on your real schedule (Housecall Pro, Jobber, Google Calendar), with SMS confirmation to the caller.
Done for you
we build, tune, and monitor it; you review recordings, not settings screens. Also chasing unanswered quotes? See how back-office automation keeps them from going cold.
Common questions
“Will customers hate talking to an AI?”
No — most callers still prefer it to voicemail when the power's out. It identifies itself as an electrical assistant right away, sounds natural — a US-trained, plain-English voice — and hands off warmly to a person the moment someone asks. Listen to the recordings — the proof's right there.
“What counts as an electrical emergency it will escalate?”
A full power outage, sparking outlet or panel, burning smell, or a downed line are the triggers that escalate immediately. Triage is conservative by design: the assistant does intake only, never judgment, so anything that sounds urgent transfers straight to your on-call tech — and if the line's busy, a human calls the customer back within 10 minutes.
“Will it understand electrical terms like panel upgrades, breaker trips, or code questions?”
Yes — it's set up around your shop's actual services and pricing before it ever takes a call, so it can ask the right follow-up questions for a panel upgrade or a tripping breaker instead of falling back on a generic "someone will call you back." Anything genuinely outside scope still gets a clean, honest handoff.
“What if a customer specifically wants to talk to a real person?”
It hands off immediately. The assistant is built to get out of the way for anyone who asks for a human, not to keep them talking to a bot — it only handles the call itself when that's actually the faster path to getting the job booked.
“Does this work with Jobber the way our shop already runs?”
Yes — Bullpen books directly into Jobber, so a call it answers shows up on your schedule the same way a call you took yourself would, with no separate inbox to check.
“What if it messes up?”
It only touches calls you're not already answering — it starts on overflow and after-hours calls only, so nothing you're already handling gets changed. You review every recording in the first few weeks, so you see exactly what it says before it earns more of your call volume.
Pricing
| Tier | Setup | Monthly | What's included |
|---|---|---|---|
| Starter | $750 | $300/mo | Nights, weekends, and overflow only. Up to 60 answered calls/mo. Most shops outgrow it in 60 days. |
| Core | $1,000 | $500/mo | After hours, weekends, all-lines-busy — with room to run. Up to 100 answered calls/mo. |
| Growth | $1,500 | $900/mo | Everything above, plus first-line answering during business hours. Up to 250 answered calls/mo. |
| Scale | $2,500 | $1,500/mo | Everything above, plus one back-office automation per quarter. Up to 500 answered calls/mo. |
Month-to-month — cancel anytime after the first 90 days. Compare it to the $40k/yr CSR seat, not an answering service: see the full pricing sheet for the math and what's included at each tier.