A burst pipe at 2 AM calls somebody. Make sure it's you.
Every call answered, every job booked — 24/7 AI receptionist and back-office automation for skilled trades.
The math
Plumbing emergencies don't wait for business hours, and neither do the calls. A burst pipe or an overflowing toilet at 2 AM goes to whoever answers the phone first — and if that's not you, it's your competitor.
— what a missed emergency call costs you: a burst pipe, a failed water heater, a backed-up sewage line. That's one lost job, gone to whoever picked up.
Everything after that is money you weren't collecting before.
How it works
- We design your call flow in a week. No new hardware, no new number to give out — we build it around how your office already runs.
- It answers overflow and after-hours, and books straight onto your calendar. Housecall Pro, Jobber, or Google Calendar — wherever you already run your schedule. A water-heater leak reported at midnight gets triaged as urgent and transferred straight to your on-call tech; a dripping faucet gets booked for next-day, so you're not woken up for it.
- You listen to recordings and watch booked jobs appear. No dashboards to babysit — just calls that used to go to voicemail, now on your books.
Why Bullpen
Never miss a job
after-hours and overflow calls get answered and booked, not voicemailed.
Books, not just answers
jobs land on your real schedule (Housecall Pro, Jobber, Google Calendar), with SMS confirmation to the caller.
Done for you
we build, tune, and monitor it; you review recordings, not settings screens.
Common questions
“Will customers hate talking to an AI?”
It identifies itself as an assistant right away, sounds natural, and most callers still prefer it to voicemail. Listen to the recordings — the proof's right there.
“What about real emergencies?”
Triage is conservative by design. Anything that sounds urgent gets transferred straight to your on-call tech — no AI sits on a real emergency.
“We already have an answering service.”
They take messages. Bullpen books the job onto your calendar — and runs about the same cost.
“What if it messes up?”
It starts on your overflow and after-hours calls only — nothing you're already handling gets touched. You review every recording in the first few weeks, so you see exactly what it says before it earns more of your call volume.
Pricing
| Tier | Setup | Monthly | What's included |
|---|---|---|---|
| After-Hours & Overflow | $1,000 | $500/mo | Bullpen answers only when you can't: after hours, weekends, all-lines-busy. Up to 100 answered calls/mo. |
| Full Receptionist | $1,500 | $900/mo | Everything above, plus first-line answering during business hours. Up to 250 answered calls/mo. |
| Receptionist + Automations | $2,500 | $1,500/mo | Everything above, plus one back-office automation per quarter. Up to 500 answered calls/mo. |
See the full pricing sheet for what's included at each tier, plus month-to-month terms.